IFE offers a customised service to keep your equipment in peak operating condition.

Customisation Design

Thanks to our own Research and Development department and technical team, we are able to design and provide a proposal as per customers’ demand.

No matter if it is for a new construction or to replace an existing lift. Whatever your need is, We will have a solution for you.

In our factory, we have more than 50 experienced engineers who specialise in design and consultation. Let us know what your specifications are and we will provide you the best solution with up to date technology free of charge.

New Installation

When you have an ideal design to fit in your building, The correct installation is critical to the future operation of a lift. We understand that the project time can be long from building the foundation to completion, our team members can offer our assistance and support throughout the installation.

  • Experienced installation technicians
  • Project Management throughout
  • Factory Engineer Supervision
  • Tested to the required standard
  • Operation Training to customers

Repair & Maintenance

After the installation, it is also important that preventative services are carried out periodically by a lift company with the expertise to maintain your equipment in the best condition. IFE Australia are the only professional company that are capable to look after our own IFE Australia brand equipment and we also have a rich experience in many other lifts.

Apart from their robust nature, equipment such as lifts and escalators are well known for its need for regular and thorough maintenance to ensure safety standards are always maintained and that the equipment always function as it should at all times.

We work with all of our clients to ensure compliance to all regularity requirements is maintained.

In some cases, where required, IFE Australia will base an engineer or technicians on site together with a buffer stock of essential service replacement parts to assist with equipment failure that may affect the smooth movement of passengers in and around the facility.

IFE offers basic preventative service as well as comprehensive maintenance service up to your selection. We provide our products with a warranty up to 3 years. Our friendly technical team has the expertise and availability around the clock to attend any call 24/7 and to expand the lifespan of your lifts within our maintenance plans.

As a result our primary objective is to ensure lifts and escalators always impress their passengers with safe and reliable performance. To ensure all lifts are safe, IFE is regularly maintaining the lift and also conducting an annual safety testing and inspection. IFE is also following the lift manufacturer recommendation to ensure longevity and reliability of your serviced lift. In achieving this we have maintained a loyal customer base in all sectors.

IFE further commits to:

  • 24/7 emergency attendance and support
  • Duly trained experienced lift technicians
  • Scheduled service tailored to your need with flexible working time
  • Complex repairs and upgrade solutions
  • Reasonably spare parts in stock to minimize downtime
  • Periodically inspection and update from manufacturer

For a LIFT emergency, call our 24 hour number 1300 764 601.

Require Assistance?

Not sure where to start? Just fill in our enquiry form and we will get in contact with you to discuss your requirements.